Refund policy

Shipping

Our Primary shipping carrier is USPS for Domestic and International orders.

We can ship to virtually any address in the world. When you place an order, we will ship out for delivery in 5-12 business days based on the availability of your items, and whether you chose any of our custom made loc extension items , which take an additional 1-2 days of preparation. Please also note that the shipping rates for many items we sell are fixed rates , selected by you, at time of purchase.

Returns Policy

All sales and deposits for Loc Extensions/weft products/accessories are final. However, we want you to be satisfied and will remake or correct any changes you need , via expedited service. You can always resend and let us know if there are nay changes you need to your custom requests.

Refund request made prior to delivery must be made with in 36 hours of your order date. If you've had a change of heart , please reach out to our team as soon as possible to request your refund. We respectfully ask clients to be mindful that loc extensions products are hand made to order, and cannot be resold after a custom request has been made. Refund requests made after 36 hours from order date will be charged a restocking fee of 50% of the original order.

Loc Extension Deposits will be held for up to 2 years and an be applied to any Khinky.com purchase. If for any reason your order is not received due to shipping error, we will gladly look into the matter and issue refund or replacement.

You should expect to receive your refund instantly. Actual funds may take up to (3 to 5 business days), and the time it takes your bank to process our refund request. If there an issue , simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail once we've received and investigated the request.

To return your product, you should mail your product to:
PO BOX 630342 5
62 Kappock Street , Riverdale
Bronx New York US 10463

You will be responsible for paying for your own shipping costs for returning your item. Shipping & Handling costs are non-refundable. If you receive a refund, the cost of shipping & Handling will be deducted from your refund.